Terms & Conditions
Last updated: May 6, 2026Welcome to AirconCalls. These Terms & Conditions (“Terms”) govern your use of our website and any information, materials, forms, pages, or services made available through this website.By accessing or using this website, you agree to these Terms. If you do not agree with these Terms, you should not use this website.1. Who We AreAirconCalls (“we,” “our,” or “us”) provides marketing, lead generation, landing page, advertising, CRM, tracking, and follow-up system services for HVAC and air conditioning businesses.You can contact us at:Email: [email protected]2. Website UseYou agree to use this website only for lawful purposes.You must not use this website in a way that:Violates any applicable law or regulation
Interferes with the normal operation of the website
Attempts to gain unauthorized access to our systems, tools, accounts, or data
Copies, scrapes, or extracts content without permission
Submits false, misleading, harmful, or abusive information
Impersonates another person or businessWe may restrict or block access to the website if we believe the website is being misused.3. Website InformationThe information on this website is provided for general business and informational purposes only.While we aim to keep the information accurate and up to date, we do not guarantee that all website content is complete, current, or error-free.Nothing on this website should be treated as legal, financial, accounting, or professional advice. You should seek professional advice where appropriate for your own business situation.4. ServicesAny description of our services on this website is for general informational purposes only.Our actual services, deliverables, pricing, timelines, guarantees, refund terms, cancellation terms, and responsibilities will be set out in a separate written agreement, proposal, invoice, or service contract between AirconCalls and the client.If there is any conflict between these website Terms and a separate written client agreement, the separate written agreement will apply to the paid services.5. No Guaranteed ResultsWe may provide marketing, advertising, lead generation, funnel, CRM, and follow-up services designed to help businesses generate more opportunities and improve their sales process.However, unless we expressly agree otherwise in a separate written agreement, we do not guarantee any specific number of leads, appointments, sales, revenue, profit, return on ad spend, or business outcome.Any examples, estimates, projections, case studies, or performance references on this website are illustrative only and do not guarantee future results.Results may vary depending on many factors, including but not limited to:Market conditions
Advertising budget
Offer strength
Sales process
Response speed
Customer demand
Business reputation
Pricing
Competition
Location
Client cooperation
Platform changes
Website or tracking issuesYou are responsible for making your own business decisions based on your goals, budget, and risk tolerance.6. Client ResponsibilitiesIf you engage us for services, you may be responsible for providing accurate and timely information, access, approvals, creative materials, business details, advertising budgets, account permissions, and other items required for service delivery.Delays in providing required materials, approvals, or access may affect timelines, campaign performance, and results.You are responsible for ensuring that your own business, advertising claims, offers, licenses, pricing, promotions, and customer communications comply with applicable laws and regulations.7. Advertising Platforms and Third-Party ToolsOur services and website may involve third-party tools and platforms, including but not limited to:Google
Meta / Facebook / Instagram
GoHighLevel
Carrd
Google Analytics
Google Ads
CRM platforms
Email and SMS providers
Scheduling tools
Payment processors
Hosting providers
Domain and DNS providersWe do not control third-party platforms and are not responsible for their downtime, errors, policy changes, account restrictions, data delays, outages, billing decisions, or technical issues.You acknowledge that third-party platforms may change their policies, pricing, features, algorithms, approval processes, or availability at any time.8. Website AvailabilityWe aim to keep this website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, secure, error-free, or available at all times.The website may be unavailable due to maintenance, technical issues, hosting problems, DNS issues, third-party platform issues, security events, or circumstances beyond our control.We may update, change, suspend, or remove any part of the website at any time without notice.9. Intellectual PropertyUnless otherwise stated, all content on this website is owned by or licensed to AirconCalls.This includes but is not limited to:Text
Website copy
Graphics
Layouts
Branding
Logos
Design elements
Images
Videos
Forms
Processes
Page structure
Written materialsYou may not copy, reproduce, modify, distribute, sell, publish, or use our website content for commercial purposes without our prior written permission.You may view and use the website for your own personal or internal business evaluation purposes.10. User SubmissionsIf you submit information through our website, forms, booking pages, or communication channels, you agree that the information you provide is accurate, current, and not misleading.You are responsible for the information you submit.By submitting information, you give us permission to use that information to respond to your inquiry, provide information about our services, evaluate whether we can help your business, and communicate with you in accordance with our Privacy Policy.11. PrivacyYour use of this website is also governed by our Privacy Policy.Our Privacy Policy explains how we collect, use, store, and protect personal information.You can view our Privacy Policy down below.Privacy Policy: [insert privacy policy link]12. Links to Third-Party WebsitesThis website may contain links to third-party websites, tools, platforms, or resources.We are not responsible for the content, accuracy, security, privacy practices, or availability of third-party websites.Accessing third-party websites is at your own risk.13. Payments and Paid ServicesAny payments, fees, billing terms, refunds, cancellations, or service commitments for paid services will be set out in a separate written agreement, invoice, proposal, or payment arrangement.Unless expressly stated in a separate written agreement, submitting a form or booking a call through this website does not create a client relationship, service agreement, or obligation for either party to proceed with paid services.14. Refunds and CancellationsRefunds, cancellations, pauses, terminations, and service changes for paid services are governed by the separate written agreement between AirconCalls and the client.If no separate written agreement applies, any refund or cancellation request will be reviewed at our discretion and in accordance with applicable law.Nothing in these Terms is intended to exclude, restrict, or modify any rights that cannot be excluded under applicable law.15. Limitation of LiabilityTo the maximum extent permitted by law, AirconCalls will not be liable for any indirect, incidental, special, consequential, or punitive loss or damage arising from your use of this website or reliance on website information.This may include, but is not limited to:Loss of revenue
Loss of profit
Loss of business opportunity
Loss of data
Advertising losses
Platform account issues
Website downtime
Third-party tool failures
Missed leads or appointments
Business interruptionNothing in these Terms is intended to exclude or limit liability where it would be unlawful to do so.16. Australian Consumer LawIf the Australian Consumer Law applies to any services we provide, nothing in these Terms excludes, restricts, or modifies any consumer guarantees, rights, or remedies that cannot be excluded under the Australian Consumer Law.Where permitted by law, our liability may be limited to the resupply of services or the cost of having the services supplied again.17. IndemnityYou agree to indemnify and hold AirconCalls harmless from any claims, losses, damages, liabilities, costs, or expenses arising from:Your misuse of the website
Your breach of these Terms
False or misleading information you provide
Your violation of any law or regulation
Your infringement of any third-party rights
18. Changes to These TermsWe may update these Terms from time to time.When we update them, we will change the “Last updated” date at the top of this page.Your continued use of the website after changes are posted means you accept the updated Terms.19. Governing LawThese Terms are governed by the laws of the People’s Republic of China.Any disputes relating to these Terms or your use of this website will be handled in the courts or dispute resolution forums of [insert your business jurisdiction], unless applicable law requires otherwise.20. Contact UsIf you have any questions about these Terms, please contact us at:AirconCalls
Email: [email protected]